Song's main focus is on tourist traffic between the northeastern United States and Florida, a market where it competes with JetBlue Airways. It also operates flights between Florida and the West Coast, and from the Northeast to Las Vegas.
Like JetBlue, Song's aircraft are fitted with leather seats and satellite television at every seat (provided by the DISH Network). Song offers free beverages, but charges for meals and liquor.
Song's fleet consists of 36 Boeing 757 narrowbody aircraft, fitted in an all-economy class configuration and painted in a lime-green livery. The airline operates 144 flights a day.