The website featured charts defined by genre and geographical area, as well as statistical data for artists, telling them which of their songs were more popular. Artists could subscribe to either a free account, a Gold account or Platinum account, each with progressively better features and artist stats. Though there was no charge for downloading music from MP3.com, it did require users to sign up with an e-mail address and online advertisments were commonplace across the site.
MP3.com hosted songs from a wide range of artists, including now-famous names including Linkin Park.
E-mails to MP3.com artists and a placeholder message at MP3.com announced that CNET would be coming up with replacement services in the future, based around its current download.com facilities.